In 2013 we revised our safety policy which saw a change in the classification of injuries and illnesses.

This led to reporting a Lost Time Injury Frequency Rate (LTIFR)* of 2.2, representing a total of 30 Lost Time Injuries in 2013 compared with 55 in 2012.

Our Lae factory in Papua New Guinea celebrated seven years without a LTIFR, a major milestone not only for the factory but also our region. The result was due to teamwork and a consistent approach to educating and coaching both employees and contractors in safe behavior.

We also took a new focus on unsafe practices in our offices during the year, focusing on changing behaviour around mobile phone use, particularly while in car parks and stairwells.

*LTIFR – any incident which requires one day absent from work.